The repair service process will be as follows: If repair service is requested in Canada, it will be considered Out-of-Warranty and, if the product is deemed repairable, will be repaired at customer’s sole cost and expense. The product may be covered by a warranty applicable in the country of purchase. To assist our customer service team, please have your model number, serial number and date of purchase ready when callingĪny product purchased outside of Canada (such as a direct overseas purchase) is not covered by Samsung Electronics Canada’s limited manufacturer’s warranty. To obtain technical assistance or to book a service/repair to your product under warranty, please contact our customer care center at 1-800-SAMSUNG (726-7864)

Where any ancillary equipment not furnished or recommended by Samsung causes problems or damage that is attached to or used in connection with the product.

For repair to any product where the serial number has been removed.

For repair due to incorrect installation in your home.For the repair of a domestic product used in a commercial environment.Also, the warranty is invalidated in the following cases: It is invalidated if unauthorized persons carry out any alterations and/or repairs.

The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. The liability of Samsung Electronics (or its appointed maintenance agent) is limited to the cost of repair and/or replacement of the product under warranty. Please note that this does not include consumables items such as batteries, bulbs, and ink cartridges unless listed above under 'general information'. The warranty covers manufacturing defects only. The warranty period commences upon the date of purchase by the original purchaser and continues for the following specified period of time after that date. Warranty periods and warranty services are intended as a guide only and variations may occur. The following supplements the warranty statement that accompanies your Samsung product.

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